**Please note our new address and telephone number**
IMPORTANT - SHOPPER NOTICES - PLEASE READ
Shopper payments - As far as possible the majority of shopper pay claims are paid 31 WORKING DAYS after the survey has been published or the pay claim received, whichever is the later. This means that not all surveys carried out in a particular month will be paid at the same time.
NOTE - In certain circumstances some payments may be slightly longer where survey waves cover more than one month (e.g. Vanquis or HELP) or the wave has not been completed.
UPDATE 19th December 2017 - Payments up to and including 14th November 2017 have been paid and will appear in your accounts within the next few days. The next wave of payments for w/c
15th November 2017 will be made week commencing 27th December 2017.
If you have any payment queries please forward via email ONLY telling us the Project name, Date of the Survey and the amount outstanding to
How to Select work
Log in using the email your registered with. The default password is 'report' once you have logged in you can change this yourself.
Click on 'show me visits I can accept'
Also remember to click on "Search for visits outside my area" this lists surveys in other areas including telephone and email assignments that are not area specific. Choose the country you wish to search and Choose the state or province you wish to search ( this is the same as the country you first selected)
A list of cities which require surveys will automatically appear on your screen.
Because some of these surveys will be vists and some will be email or telephone surveys we suggest that you tick ALL the cities in the list.
Finally click on "View visit details" which will show you details about the visit and what is involved, and on this screen you can select "Accept" or "Decline" the visit